At first glance, investing in a redesign of a company’s internal application may seem like an unnecessary expense. After all, the system works, employees use it, and the business keeps running. The truth, however, is different – a complex and confusing user interface can cost a company more money than hiring a new employee.

1. Loss of productivity

Research by McKinsey shows that inefficient digital tools can reduce productivity by up to 20%. Imagine a 50-person team where each member loses just 10 minutes a day searching for a function or making extra clicks. That’s 400+ hours per month, which at an average hourly wage of €15 equals €6,000 in lost productivity each month.

2. Increased error rate

According to IBM, the average software error costs a company €3,500 if discovered only after deployment. A chaotic UI leads to incorrect data, wrongly filled forms, and delayed processes. If such errors occur regularly, fixing them can cost more over a year than an employee’s annual salary.

3. Training costs

According to Training Industry, onboarding a new employee takes an average of 43 hours. With an intuitive interface, this time can be reduced by up to half. If you have high turnover or rapid growth, savings on training can amount to thousands of euros per year.

4. Frustration and turnover

Gallup polls show that up to 85% of employees are not fully engaged at work – one of the reasons being inefficient environments and tools. Replacing an employee costs 1.5 to 2 times their annual salary (recruitment, training, adaptation). When people burn out using confusing systems, they leave – and that’s a cost few companies realize..

5. Company reputationy

Stanford University found that 75% of users judge a company’s credibility based on the design of its digital tools. If an application looks outdated or confusing, it doesn’t appear trustworthy or professional – which directly affects relationships with customers and partners.

Conclusion

Investing in quality UI/UX isn’t just about aesthetics. It’s a strategic decision that:

  • saves time and boosts productivity,
  • reduces errors and costs,
  • shortens training and onboarding,
  • keeps employees motivated,
  • strengthens company reputation.

If your company is struggling with complex systems that slow down employees and cost you unnecessary money, the solution is simpler than it seems. We can not only design a modern and intuitive UI/UX but also develop a fully customized system – from the first concept to a complete, functional solution.

👉 Just contact us with no obligation, and we’ll show you how your application can run more efficiently.